Diakonie Heidelberg Homepage

Privacy Policy

Thank you for your interest in our website.
The protection of your data and privacy is of great importance to us. Please read the following information carefully to fully understand our practices regarding the collection and use of personal data on our web pages.

1. Personal information collected and processed

Personal information will be collected only when you voluntarily submit it by consenting to receive our newsletter or by contacting us via our contact form.
We will store and use information provided by you through the contact form, such as [your] name, firm, email address and telephone number, for the purpose of communicating with you individually. Please note that data are not transmitted in an encrypted form – confidential information should therefore not be transmitted via our contact form.
In order to subscribe to our newsletter, you are required to provide your email address. We will use your email address only for the purpose of sending the newsletter. The newsletter contains information around the Diakonisches Werk Heidelberg [the social welfare organisation of the Protestant church in Heidelberg]. We will store your email address until you withdraw your consent to receiving our newsletter. You can cancel your subscription at any time by using the appropriate link provided in the newsletter or by communicating your wish to us. By cancelling your registration you also withdraw your consent to our using your email address. Your email address will immediately be deleted [from our database].

2. Cookies

This website uses “cookies” which provide additional overall user-friendliness, functionality and security to our web presence – for example, to speed up navigation. Additionally, cookies enable us to analyse page views and general navigation on our website. Cookies are small text files which are placed on your device's hard drive. We should like to point out that some of these cookies will be transferred from our server to your hard drive. For the most part, however, these cookies will be “session cookies”. Session cookies are automatically deleted from your hard drive when you close your browser. Other cookies (called “persistent cookies”) remain on your device's hard drive, thus letting us know that you have visited our website previously. You can, of course, delete or block cookies on your machine at any time, depending on the browser you are using. Please note that certain functions of this website may not, or only partly, be available if your browser is set not to accept cookies (from our website).

3. Usage of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
If this website anonymises IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the United States. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing to the website operator other services relating to website activity and internet usage.
Google will not associate your IP address with any other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser software. Please note, however, that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) generated by cookies and from processing this information by downloading and installing the following browser plugin: http://tools.google.com/dlpage/gaoptout

4. Usage of Facebook / Facebook social plugins

Our website uses “social plugins” (“plugins”) provided by the social network Facebook, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or with the notice “Facebook Social Plugin”. For an overview and illustration of the Facebook plugins please see http://developers.facebook.com/docs/plugins
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds said content into the website. By this, Facebook receives the information that your browser has accessed the respective page of our website even if you do not have a Facebook account or are not logged into Facebook at the time. Your browser will directly transfer this information (including your IP address) to a Facebook server in the United States where it will be stored.
If you are logged into Facebook, your visit of our website can directly be assigned to your Facebook account. If you interact with the plugins by clicking the “Like” button or by entering a comment, for example, the corresponding information is also transmitted directly to a Facebook server and stored there. Additionally, the information will be visible on your Facebook account and shown to your Facebook friends.
For information on the purpose and scope of data collection and procession by Facebook, as well as on your rights in this respect and settings options for the protection of your privacy please visit Facebook’s privacy policy at http://www.facebook.com/policy.php
If you do not want Facebook to connect the data concerning your visit to our website with your Facebook member data, you need to log off Facebook before entering our website. Additionally, you can entirely block Facebook social plugins by using add-ons for your browser such as the “Facebook Blocker“: webgraph.com/resources/facebookblocker/

5. Usage of Twitter / Twitter plugins

Our website uses “social plugins” (“plugins”) provided by the microblogging service Twittter operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo such as, for example, a blue “Twitter bird”. For an overview and illustration of the Twitter plugins please see https://twitter.com/about/resources/buttons
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Twitter servers. Twitter directly transfers the plugin content to your browser which embeds said content into the website. By this, Twitter receives the information that your browser has accessed the corresponding page of our website even if you do not have a Twitter account or are not logged into Twitter at the time. Your browser will directly transfer this information (including your IP address) to a Twitter server in the United States where it will be stored.
If you are logged into Twitter, your visit of our website can directly be assigned to your Twitter account. If you interact with the plugins, for example by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. Additionally, the information will be visible on your Twitter account and shown to your contacts.
For information on the purpose and scope of data collection and procession by Twitter, as well as on your rights in this respect and settings options for the protection of your privacy please visit Twitter’s privacy policy at https://twitter.com/privacy
If you do not want Twitter to connect the data concerning your visit to our website with your Twitter member data, you need to log off Twitter before entering our website. Additionally, you can entirely block Twitter social plugins by using add-ons for your browser such as the script blocker “NoScript“: http://noscript.net/

6. Usage of YouTube/-Plug-ins

For the embedding of video content we use, among others, the service YouTube operated by YouTube LLC, with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
On some of our web pages, we use YouTube plugins or links to YouTube. When you visit those pages of our website that contain such a plugin (like, for example, our media centre [“Mediathek”]), a connection to YouTube servers is established and the plugin content transferred.  By this, the YouTube server receives the information which of our web pages you have visited. If at the time you are logged into YouTube as a member, YouTube will assign this information to your personal account. If you use a plugin, e. g. by clicking the Start button of a video, this information, too, will be assigned to your account. You can prevent this assignment by logging off your YouTube account as well as other accounts of YouTube LLC and Google Inc. and by deleting the corresponding cookies from these enterprises.
To find out more about YouTube's (Google's) data processing and privacy policy please visit www.google.de/intl/policies/privacy/

7. Further information and contact

Please contact us if you have any further questions about data privacy. Our contact details can be found in our legal notice. You can contact us if at any time you wish to know whether and what personal data we store. If you want to send any information, or if you wish to block, delete and/or change any of your personal data, or if you want to withdraw any consent you have previously given, or, indeed, if you have any comment or idea, you can also contact us by email or post.