Diakonie Heidelberg Homepage

Data Protection (Privacy) Policy

1. General information

The protection of your personal data as submitted in connection with the use of our online services is of great importance to the Diakonisches Werk der Evangelischen Kirche Heidelberg (the social welfare organisation of the Protestant church in Heidelberg). We should therefore like to inform you about which data we collect (if applicable) and how we use them. Our legal basis is the Church law on Data Protection for the Protestant Church in Germany (Datenschutzgesetz der Evangelischen Kirche in Deutschland) and current regulations of the European Union General Data Protection Regulation (GDPR).

2. Personal Data

We generally use any personal data voluntarily submitted by you, to reply to your requests, to process your assignments, or to give you access to specific information or proposals. Beyond that, we will use your personal data only if you have provided the corresponding explicit consent. Wherever online services provide the option to enter personal or business data (e.g., in connection with a personal registration, order, request or communication), entering this information on the part of website visitors will be executed on an explicitly voluntary basis.

3. Collecting, Processing and Use of Information

Personal data voluntarily submitted to us online will be collected, processed and used only for the purposes communicated in a given situation. Any other collecting, processing or use will take place only if this

  • serves another purpose directly connected to the original purpose for which the personal data were obtained,
  • is necessary on the basis of a legal obligation or by administrative or court order,
  • is necessary for the substantiation or protection of legal claims or for defense in the face of legal action, or
  • is necessary to prevent improper use or any other illegal activities such as willful attacks on our systems.

4. Protocols

When you access our websites, communication-related information (e.g., a truncated IP address) and/or use-related information (e.g., start and duration of use and your telecommunication services provider) will be generated automatically and by technical means. This information will possibly allow for conclusions regarding personal data. Besides, information will be collected that cannot be related to any specific person (e.g., the web browser used, operating system, the domain name of the website you came from, number of visits, average duration of stay, web pages accessed). We use this information to determine the attractiveness of our websites and to enhance their performance and content. There is no disclosure to third parties.

5. Active Components (Cookies, Javascript etc.)

When you visit one of our websites, we may store information on your computer in the form of a so-called “cookie”. Cookies allow us, for example, to adapt a website to your interests or to store your password so you will not have to enter it every time you access. Since a cookie does not allow for easy individualisation of a natural person, using them is permitted. If you do not wish for us to recognize your computer, please make appropriate changes in your browser settings so that it will delete cookies from your computer, disallow all cookies, or warn you before a cookie is stored.

6. Security

We use technical and organisational security measures to protect the information you submitted from accidental or willful manipulation, loss, destruction or access by unauthorized persons. In doing so, we rely upon standards and optimize our measures in accordance with technological progress. Nevertheless, we should like to point out that at the current state of technology, information transferred on the internet cannot fully be protected. We recommend ordinary postal mail.

7. Right of Objection

We will, of course, readily inform you about the use of the personal data you have made available to us. According to the Church law on Data Protection for the Protestant Church in Germany (Datenschutzgesetz der Evangelischen Kirche in Deutschland), as a person concerned you have the right to object at any time to the processing and use of your data. To do so, a corresponding notice to the Diakonisches Werk Heidelberg (the social welfare organisation of the Protestant church in Heidelberg) will suffice. If you wish, we will not use your data for further contacts and will delete them.

8. E-Mail Security

When you send us an e-mail, your e-mail address will be used exclusively for corresponding with you. No encryption method is used.

9. Data Protection Officer

If you have any questions regarding data protection (privacy), please contact our data protection officer:

SüdWest Datenschutz Rechtsanwaltsgesellschaft mbH
Ms Nicole Schmidt
Ludwig-Erhard-Allee 10
76131 Karlsruhe
e-mail: nicole.schmidt(at)suedwestdatenschutz.com
phone: 0721-5099-8769

10. Usage of Social Plugins

Our web presence uses social plugins provided by the following social networks:


  • facebook.com. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins are marked with a Facebook logo or with the notice "Facebook Social Plugin". For more detailed information about functions and illustrations of the specific plugins please visit the following web page: developers.facebook.com/docs/plugins/
    When you visit a page of our web presence that contains such a plugin, your browser will establish a direct connection to Facebook servers. Facebook, or Twitter, will directly transfer the plugin content to your browser which will embed said content into the web page. By doing so, Facebook, or Twitter, will receive the information that your browser has accessed the given page of our web presence. If you are logged in to one of the networks, these will be able to associate the visit with your user account. When you interact with the plugins by clicking, for example, the “share”, “like” oder “tweet” buttons or by posting a comment, corresponding information will directly be transferred from your browser to Facebook, or Twitter, and stored there. For information on the purpose and scope of data collection and processing, as well as on your rights in this respect and settings options for the protection of your privacy please refer to Facebook’s privacy policy statement (in German). Also, please note each of these networks’ privacy settings information and your corresponding rights.
    If you do not want Facebook and/or Twitter to collect data about you via our web presence, you need to log off said networks before visiting our web presence. To generally prevent Facebook, or Twitter, from accessing your data on our, and other, web pages, please use corresponding blocking software.

  • Youtube.com: For the embedding of video content our website uses the service operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Normally, visiting a page with embedded video content will already lead to your IP address being sent to YouTube and to cookies being installed. However, we have embedded our YouTube videos in the extended data protection mode (i.e., YouTube still contacts Google's Double Click service but, according to Google's privacy policy, personal information will not be analysed). As a result, YouTube no longer stores information about visitors unless they watch the video. If you click on the video, your IP address will be sent to YouTube and YouTube will know that you have watched the video. If you are logged in to YouTube, this information will also be associated with your user account (you can prevent this by logging out from YouTube before accessing the video). We neither have knowledge about nor influence on any ensuing potential collection and usage of your data by YouTube. For more information, please visit YouTube’s privacy policy at https://www.google.com/policies/privacy/ (in German), opt-out: https://adssettings.google.com/authenticated

11. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files saved on your computer which allow an analysis of your use of the website. The information about your use of this website generated by the cookie will generally be transferred to a Google server in the USA and stored there. If this website anonymises IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the United States. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, compile reports on website activity and provide the website operator with further services relating to website and internet usage. Google will not associate the IP address transferred by your browser through Google Analytics with any other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser software. Please note, however, that if you do this you may not be able to fully utilize all the functions of this website. You can also prevent Google from collecting information (including your IP address) generated by the cookie and related to your usage of the website, as well as from processing this information, by downloading and installing the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en-GB (German version: tools.google.com/dlpage/gaoptout?hl=de ) (The opt-out-cookie thus installed will prevent any future collection of your data when visiting this website. For further information about conditions of usage and privacy protection, please visit www.google.com/analytics/terms/de.html (in German) or policies.google.com (German version: www.google.de/intl/de/policies/ ). We would like to point out that on this website, Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure an anonymous detection of IP addresses (so-called IP masking).

 12. Online Donations

We have assigned the company GRÜN Software AG, Pascalstraße 6, 52076 Aachen, Germany, phone: 0241 18900, e-mail: kontakt(at)gruen.net, website: www.gruen.net to handle our online donations.
For the company’s privacy policy (in German), please visit: https://www.gruen.net/spendino/unternehmen/datenschutz/

13. Google Maps

This site uses the Google Maps map service via an IPA. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions offered by Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the United States and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our online services appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

For further information see Google’s privacy policy at https://policies.google.com/privacy?hl=en&gl=en (German version: https://www.google.de/intl/de/policies/privacy/ ).